Mobile Phones may be marketed with new Assistive Device Designation, aiding those with Learning and Cognitive Disabilities
Mobile phone manufacturers and carriers are being asked to voluntarily adopt a new “assistive cognitive device” designation in the labeling and marketing of their smart, PDA, and multimedia phones, according to Stephen Dolle, of Dolle Communications.
Mobile phone manufacturers currently meet the federal government’s 1973 Section 504 standards on accessability, but Dolle believes manufacturers, carriers, and mobile phone users would all bennefit if there were a new designation and standard features for phones meeting the cognitive needs of users with milder learning disabilities, developmental disorders, brain injury, autism, and a host of neurological disorders.
Dolle believes accessibility should be appended so that disabled users be given equal access to the same mobile phone “experience” as ordinary users, via a new understanding of the phones features. Mobile phones today allow their user’s access to a “lifestyle of independence,” well beyond the earlier use and benefits of merely a telephone. Dolle says his biggest aim is to help meet the unmet needs of the 20 to 50 million Americans with milder forms of cognitive and learning disability.
The mobile phones that would come under this new designation are currently marketed as “smart phones,” “PDAs,” and “muti-media” phones, and users with special cognitive and learning needs have to analyze each phone for their assistive features, to which very few users currently do. Dolle has proposed that industry work with he and others to establish this new designation of minimum features and specifications as an assistive device (cognitive, as well as other special user needs).
Dolle is asking manufacturers to voluntarily agree to adopt a set of standards for this assistive device designation. It may eventually entail legislation, especially when users seek insurance reimbursement. With the prospects for significantly increased phone sales as a result of better marketing and knowledge of the phone’s features, Dolle expects the mobile phone industry will be cooperative. He proposes a parent designation of “assistive phones,” where various special needs for disabilities relating to: sight, hearing, cognitive, and mobility, would then get a sub-designation, i.e. “cognitive assistive” phones. Milder forms of cognitive disability affect 10 to 20 percent of the population, and he says this group’s needs are widely unmet in mobile phones, and many other consumer technologies.
Currently, assistive PDAs and mobile phones only serve a limited cross-section of persons with more marked cognitive impairment, those mostly in schools and young adults in independent living, and these users are not marketed to by manufacturers. Instead, what little marketing is done is done so thru regional and rehabilitation centers, therapists, and special learning programs. Dolle’s proposal seeks to bring awareness to and meet the needs of those who are higher functioning, where most of these users are currently not aware of these assistive mobile phone features, and as such, these 20 to 50 million Americans do not have the same access to “independence,” which these phones afford to so many ordinary users.
Stephen Dolle
DOLLE COMMUNICATIONS